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Who Is Transforming Healthcare on Metrics That Matter?

Cost-effective care delivery redesign that prioritizes care communication and coordination has become a national priority to improve the quality of care in America. Promising strategies at the organization level include accountable care organizations and medical homes; promising strategies at service delivery front lines include team-based models and improvement-focused roles. This presentation will describe one innovative care delivery model and its growing evidence of impact on patient safety/quality outcomes, health cost avoidance and reductions, and improved communication and collaboration across disciplines. Join this web seminar discussion with the nation’s leading experts to discuss the preparation, integration, and impact of the Clinical Nurse Leader in producing meaningful outcomes in healthcare.

Guest Presenters:

Miriam Bender, PhD, RN, Assistant Professor, Program in Nursing Science, University of California Irvin

Miriam Bender received her PhD in Nursing Science in May 2013 from the University of San Diego Hahn School of Nursing and Health Science, and joined the UCI Program in Nursing Science as an Assistant Professor in November 2014. Dr. Bender’s research focuses on the relationships between the organization of healthcare delivery, multi-professional practice dynamics, and patient care quality and safety outcomes. Her most recent work seeks to characterize, measure, explain, and evaluate an innovative model that integrates a new role, the clinical nurse leader (CNL), into nursing care delivery microsystems. The goal is to produce a strong theoretical and empirical evidence base for models of nursing care delivery that consistently impact quality patient outcomes and can be taken up across the healthcare spectrum.

Linda Roussel, PhD, RN, NEA-BC, CNL, Professor Nursing, DNP Program Director, The University of Alabama at Birmingham

Dr. Roussel is Professor and DNP Program Director in the UAB School of Nursing. She provides support to DNP students, and faculty through coordination of key activities of the practice doctorate. Dr. Roussel also serves on National and Regional committees for the clinical and administrative leadership and has consulted internationally. She has received funding through Health Resources and Services Administration (HRSA) to establish a nurse-managed clinic.

Marjory (Micki) Williams, PhD, RN, NEA-BC, Associate Chief, Nursing Research, Central Texas Veterans Health Care System, Temple, Texas

Micki Williams has supported the mission of the Veterans Health Administration as an RN in a variety of roles over the past 25+ years. She earned her BSN, MSN, and PhD in Nursing from the University of Arizona in Tucson, Arizona.  She served as the Program Director for the VHA Office of Nursing Services, Clinical Nurse Leader Implementation and Evaluation Service from 2011-2015 and currently serves as the Associate Chief for Nursing Research at the Central Texas Veterans Health Care System in Temple, Texas.